Simple Security Tips
Your safety is very important to us. As the world becomes more digital, protecting your financial information matters more than ever.
This Page gives you easy tips and helpful advice to keep your account and personal information safe. By staying alert and following these guidelines, you can protect yourself from fraud and keep your banking secure.
How to Protect Your Account
Here are simple steps to help you stay safe:
Keep Your Information Private
Do not share your card details, login, or token/OTP information with anyone. Accion Microfinance Bank will never ask you for this information.
Keep Your ATM Card and PIN Safe
Do not tell anyone your PIN. Do not write it down or keep it with your card. Memorize it instead.
Be Careful, Even with Known Contacts
Just because you recognize a phone number or email does not mean it is real. Always double-check unexpected messages or calls.
Cover Your PIN During Transactions
When using the ATM or POS, cover the keypad so no one can see your PIN.
Use Strong Passwords
Create strong and unique passwords for your online banking. Change them often.
Check Your Account Regularly
Look at your account statements and transaction history. If you see anything strange, contact the bank immediately.
Turn On SMS or Email Alerts
Subscribe to alerts so you can receive updates whenever your account is used. This helps you spot any suspicious activity quickly.
How to Spot Fraud
Fraud happens when someone tries to steal your personal or financial information. Watch out for:
Unauthorized transactions
If you see charges, you did not make, report them at once.
Unexpected messages or calls
Be careful with emails, calls, or texts asking for your account number, password, or PIN.
Strange login activity
Report it if you notice unusual login attempts or changes to your account.
Fraudulent Emails
Criminals often use email to trick people. Common examples include:
Phishing emails
Emails that look real but try to steal your information.
Spear phishing
Emails that use your name or details to make them look believable.
Scam emails
Messages offering prizes, gifts, or deals that seem too good to be true.
How to Avoid Phishing
Do not click links or open attachments from unknown senders.
Check the sender’s email address carefully.
Watch for spelling mistakes or strange wording.
Never send personal information by email. Contact the real organization directly.
Why Protecting Your Account Matters
By keeping your account safe, you protect yourself from:
Losing money
Identity theft
Fraud
And you also help keep other customers safe.
More Simple Safety Tips
Use strong and unique passwords.
Turn on two-factor authentication (2FA) for extra security.
Do not use public Wi-Fi for banking.
Keep your phone, computer, and apps updated.
