Job Details
Job Responsibilities
  • Profile the Nigerian market for major distributors and target them for signing off strategic alliance for cash management corporate solution
  • Manage key corporate accounts for the distributors
  • Maintain contacts/relations with customers after corporate accounts have been opened or service delivered and ensures that customers are informed of important issues pertaining to their accounts
  • Monitor the performance of all Account Officers and provide support to their supervisors
  • Grow the bank deposit book per set and agreed targets by directly mobilizing deposits from HNI and Associations
  • Maximizing Customer Satisfaction by ensuring quick and professional service and complaint management
  • Work with Account Officers and LOs to target Loan clients to bring all their business to Accion MfB from their current Commercial banks.
  • Promote the Bank referral system to Loan clients
  • Plan and participate in market storms and surveys as may be required from time to time
  • Maintain constant monitoring of the organization?s niche market developments and advise top management of factors that may have an impact on the organization operations
  • Be a team member of the product development committee
  • Produce monthly management reports highlighting performance in the specific assigned portfolio
  • Liaise with management to support and implement growth strategies
  • Generate sales ideas and content and execute those ideas including proposals development and presentation to senior management and Executives of Distributing companies
  • Ensure compliance to policies and procedures and achieve acceptable Audit rating
Qualification & Experiences
  • Minimum Education Qualification of a BSc or HND in Business Admin, Marketing, Accounting, Banking and Finance, Economics or related fields with numerate coursework
  • A minimum of 8 years post qualification experience, 5 years must have been spent in the financial services sector and 3 years in a Mid Management Position
Key Performance
  • Ability to think strategically and holistically.
  • Strong negotiation skills
  • Must have a high sense of responsibility, accountability, integrity and ethical standards.
  • Project management experience: detail and process oriented. Ability to motivate and develop staff
  • Good relationship management and managing corporate solutions will be of added advantage
  • Strong communication and presentation skills
Required Knowledge
  • In depth knowledge of corporate and retail banking
  • Familiar with customers at the Bottom of the Pyramid
  • Superior people and project management skills; able to coach and motivate a team
  • Strong written and oral communication skills; comfortable presenting to executive teams
  • In-depth knowledge of customer service policies and principles

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